Contact information
Thank you for choosing Vortessa.
We value every customer and strive to provide responsive, professional support before, during, and after every purchase.
Whether you have questions about our products, shipping, returns, or an existing order, our dedicated customer service team is ready to assist you.
Business Information
Store Name
Vortessa
Website
Vortessa.cyou
Business Address
57-11720 Cottonwood Dr, Maple Ridge, BC V2X 0G7, Canada
Customer Support Email
Phone
+1 (604) 224-1032
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday
10:00 AM – 3:00 PM (Pacific Time)
Sunday & Public Holidays
Closed
Response Time
We aim to respond to all customer inquiries within 24 business hours.
For faster assistance regarding existing orders, please include your order number and the email address used during checkout.
At Vortessa, we're committed to providing reliable service and ensuring every customer enjoys a smooth and satisfying shopping experience.